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Accessibility Resources Guide: Resources

Information and resources gathered by the Accessibility Working Group.

General Resources Online

Service Animals - Rights and Etiquette

Key Points:

  • Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
  • Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go.
  • When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.

Web and Technology Accessibility

"Section 508 requires that all website content be accessible to people with disabilities. This applies to Web applications, Web pages and all attached files on the Intranet, as well as, the Internet."

Articles and Handouts